Scottsboro, AL | Urgent Care - Fast Pace Health
Urgent Care • Scottsboro, AL
Ratings by platform
- PissedConsumer: 1.4/5 (9 reviews (on PissedConsumer))
- ComplaintsBoard: 1.0/5 (4 complaints (on ComplaintsBoard))
- Google Reviews (via Birdeye): Not explicitly listed as a number, but visually displayed as high/positive star rating (222 reviews)
What patients say
Patients praise
- Accessible through online booking and multiple platforms
- Significant volume of reviews suggesting consistent usage by the local community
Common complaints
- Long wait times for appointments and care
- Billing issues and incorrect insurance processing
- Lack of follow-through on medication authorizations
- Inconsistencies in treatment and provider communication
- Refusal of walk-in patients well before closing times
In patients' words
"3-hour wait to see a provider. Symptoms I didn't mention were recorded. Flu and COVID testing were required for a headache I did not report."
— PissedConsumer user review"Absolutely frustrating 🫠 It's quite possible that Fast Pace Health is not aware of the complaints or rarely monitors their existence... Out of all reported cases, 0 complaints (0%) have been marked as resolved."
— ComplaintsBoard representative overviewMore clinics in Scottsboro
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