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Northeast Alabama Health Services, Inc.

Federally Qualified Health Center (FQHC) • Scottsboro, AL

★★★☆☆3.2/59 reviews across 1 platform

Ratings by platform

  • Birdeye (Northeast Alabama Health Services, Inc.): 3.2/5 (9 reviews)

What patients say

Patients praise

  • friendly and helpful staff reported by some patients
  • timely care and responsiveness in some instances
  • accessibility through sliding-scale fee models for the uninsured
  • compassionate care noted by some reviewers

Common complaints

  • reports of rude or unhelpful staff behavior
  • long wait times and delays in receiving test results or prescriptions
  • frustration with administrative or patient approval processes
  • isolated complaints regarding poor communication or lack of follow-through

In patients' words

"The staff is friendly and very helpful. I always get seen quickly and they listen to what I am saying."

— Birdeye User Review

"I don’t usually leave bad reviews but this place is honestly ridiculous. Waited an hour and a half to get strep results, the nurses were very rude and not helpful at all."

— LeapHealth User Review

"Avoid this place! Its a waste of time! You have to be approved like you are getting a home loan."

— Birdeye User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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