Schertz Cibolo Emergency Clinic | (210) 202-1123
Emergency Medicine • Schertz, TX
Ratings by platform
- Birdeye: 4.7 out of 5 stars (based on 420 reviews) (420 reviews aggregate)
- Apple Maps: 3.3 out of 5 stars (Not explicitly stated total count)
What patients say
Patients praise
- compassionate and professional staff
- short waiting times and prompt service
- thorough and clear communication regarding treatment plans
- clean and organized facility environment
- positive experiences with specific medical providers
Common complaints
- occasional reports of rude or dismissive staff or physician behavior
- inaccuracy in diagnosis or assessment in some instances
In patients' words
"Absolutely love this place. Hope I don’t have to return but if need be, I will definitely return to this ER front desk. Lady was absolutely amazing. Came in an emotional wreck and left with some peace of mind. Appreciate all the workers there thank you.💕"
— Patient review on Birdeye"If I could give a zero I seriously would. Dr. Castillo was my daughter's physician last night and he was rude, very dismissive and completely inaccurate on my daughter's diagnosis and assessment."
— Patient review on Apple Maps"This clinic did an amazing job! The front desk was kind. The entire process was quick and efficient. Overall this was a great experience! Also it’s very tidy!"
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