Schertz Vision Source: Optometrist / Eye Doctor in Schertz, TX
Optometry/Eyecare • Schertz, TX
Ratings by platform
- Zocdoc: 4.82/5
- Demandforce: 4.8/5 (2832)
- Yelp/Yahoo Local: 3.0/5 (31-33)
What patients say
Patients praise
- High quality of medical care and clinical exams
- Friendly and welcoming reception staff (in some experiences)
- Efficiency and professionalism in eyeglass services
Common complaints
- Customer service issues, particularly regarding staff interactions and office management
- Frustration with billing and copayment clarity
- Specific negative experiences with doctor responsiveness or professionalism in individual cases
In patients' words
"If I had to rate it on the medical side alone it would be 5 stars. First the good. The medical side and reception at Vision Source are excellent. They are friendly..."
— MapQuest/Yelp/Yahoo Local user review"There is a blonde staff member who presented similar to an office manager. Whatever her job role, she was the overall determining factor for the loss of our sale. The best way I can describe the..."
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