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Santa Rosa - Family Medicine - Bethards Dr.

Family Medicine • Santa Rosa, CA

★★★★★4.7/5216 reviews across 1 platform

Ratings by platform

  • Providence Official Website: 4.7/5 (216 reviews)

What patients say

Patients praise

  • Convenient location for some patients
  • Kindness of staff members in person
  • Efficient and high-quality care during urgent or specific medical procedures

Common complaints

  • Long wait times for appointments and during visits
  • Inconsistent office hours/misinformation on website
  • Difficulty scheduling appointments with preferred doctors
  • Mixed experiences regarding staff professionalism and office environment

In patients' words

"Waited 15 minutes in the waiting room, once I got back to my room I waited another 20 minutes. Then waited another 20 to get my vaccination. I think they pack too much into the day."

— LocalityBiz user review

"I loved every single staff member I met, and boy were there a ton! I received top notch care; everyone was attentive to my needs, kind, and efficient— not to mention funny."

— LocalityBiz user review

"Can never get appointment with are doctor. They tell me he has know appointment."

— LocalityBiz user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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