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Behavioral Health | Santa Fe - Presbyterian Healthcare Services

PsychiatrySanta Fe, NM

★★☆☆☆2.0/51 review across 2 platforms

Ratings by platform

  • Trupaths: 2.9/5
  • Healthgrades: 1/5 (1 review)

What patients say

Patients praise

  • Modern, clean, and well-equipped facility environment
  • Use of advanced technology in care delivery

Common complaints

  • Frequent turnover of providers leading to fragmented or inconsistent care
  • Difficulties with scheduling appointments and long wait times
  • Reports of rude or disrespectful staff and customer service interactions
  • Concerns over disorganized administrative processes, including billing issues and medical records management
  • Clinical concerns regarding abrupt medication changes and diagnosis inconsistencies

In patients' words

"Since being with PMS, I have been switched 10 times between different doctors for medication management for mental health issues... They have actively made my conditions worse while changing my diagnosis constantly."

Trupaths user review

"The girl hung up on me! ... the girl who answered the phone was very rude and disrespectful! Presbyterian needs to do better..."

Healthgrades user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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