Presbyterian Medical Services
Psychiatry • Santa Fe, NM
Ratings by platform
- CHRISTUS St. Vincent Behavioral Health Specialists (rehab.com): 1.33/5 (9 reviews)
- Presbyterian Medical Services Santa Fe Community Guidance Center / Santa Fe Family Health Center (rehab.com): 2.82/5 (33 reviews)
What patients say
Patients praise
- Some providers are praised as compassionate, caring, and attentive (e.g., Desert Cloud Psychiatry; TeamBuilders)
- Respectful treatment and ease of access reported by many SFRC clients in an internal client feedback survey
- Some reviews describe helpful, professional staff and effective treatment/program components (e.g., SFRC survey metrics; Best-Rehabs alumni reviews)
Common complaints
- Front desk/office responsiveness issues: not answering calls, not returning calls, or needing to drive in-person for administrative tasks
- Appointment disruptions and perceived poor care coordination (e.g., canceled appointments, rotating doctors, difficulty obtaining prescriptions)
- Medication management concerns: risky/abrupt changes or repeated switching of doctors/diagnoses
- Rude/unprofessional staff interactions reported, including sarcastic responses and dismissiveness
- Operational problems in outpatient or recovery center settings: disorganization/chaos, defective supplies, “revolving door,” and leadership concerns
In patients' words
"“I give Buddy credit for this practice, he’s incredible. The rest of the staff are useless. They don’t answer the phone and most of the time never return phone calls.”"
— Rehab.com review excerpt for CHRISTUS St. Vincent Behavioral Health Specialists"“When Deborah Whalen, who is the primary care provider here, called me back she was extremely rude and unprofessional… Concluding our phone call sarcastically saying ‘goodluck getting help with that.’ I would NOT recommend this place.”"
— Birdeye review excerpt for Zephyrus of Santa Fe"“Dr. Zane Maroney is a compassionate, caring provider… He listens attentively… I highly recommend him for healing wounded souls.”"
— Birdeye review excerpt for Desert Cloud Psychiatry LLC"“This place is the pits. The staff plays favorites and are extremely rude.”"
— ProjectKnow patient review excerpt for Santa Fe Recovery CenterMore clinics in Santa Fe
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