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Neurosurgery Clinic in Santa Cruz - Stanford Health Care logo

Neurosurgery Clinic in Santa Cruz - Stanford Health Care

NeurologySanta Cruz, CA

★★★★☆4.4/512 reviews across 2 platforms

Ratings by platform

  • WebMD Care (Dr. Jenli Waters): 4.0 out of 5 (3 ratings)
  • WebMD Care (Dr. Ciara Harraher): 4.5 out of 5 (9 ratings)

What patients say

Patients praise

  • Highly skilled, competent, and compassionate neurosurgeons
  • Clear and thorough communication of diagnoses and treatment plans
  • Effective clinical outcomes and relief from symptoms
  • Professional and helpful clinical support teams

Common complaints

  • Reports of rude or dismissive staff behavior
  • Frustration regarding administrative/insurance processes or surgery scheduling delays

In patients' words

"I received amazing care from Dr. Harraher! She is an incredibly skillful, competent, compassionate, and caring neurosurgeon! She explains things extremely clearly and thoroughly and provides care very quickly."

WebMD Patient Review

"Staff is very rude treats you like you are beneath them."

WebMD Patient Review

"Dr. Waters is a phenomenal professional, facilitating a complicated bicoronal craniotomy... with perfect results. You're a superstar."

WebMD Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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