Santa Cruz, CA Neurologists | Sutter Health Doctors
Neurology • Santa Cruz, CA
Ratings by platform
- Healthgrades (Dr. Brian Brunelli): 4.3 out of 5 stars (10 ratings)
- Healthgrades (Dr. Michael Gansaeuer): 3.0 out of 5 stars (21 ratings)
- WebMD (Dr. Joydip Bhattacharya): 3.5 out of 5 stars (25 ratings)
What patients say
Patients praise
- Knowledgeable and caring individual physicians
- Effective treatment of chronic conditions such as headaches and migraines
- Strong patient-doctor communication with specific providers
Common complaints
- Difficulty communicating with office staff
- Billing and insurance authorization issues
- Scheduling delays and appointment cancellations
- Lack of accountability in complaint/grievance processes
In patients' words
"He does not disreguard your concerns as some Dr.s do & he also listens & cares."
— Healthgrades patient review of Dr. Brian Brunelli"I have been Dr. Gansaeuer's patient (Parkinson's) for several years.He listens to me and responds with appropriate detail.He has given me valuable advice without jargon or BS."
— Healthgrades patient review of Dr. Michael Gansaeuer"Very good clinician but poor office staff, hard to communicate, often call me but never leave messages and can't tell me why they called when I call back."
— WebMD patient review of Dr. Joydip Bhattacharya"My issue is with their billing and scheduling... Sutter refused to submit this [pre-authorization] and now we are out thousands of dollars."
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