University Health
Laboratory Services • Santa Claus, IN
Ratings by platform
- Momentary (via CMS HCAHPS): 3/5 (2,105 reviews)
What patients say
Patients praise
- Some staff are described as friendly, quick, and professional
- High cleanliness ratings for the hospital system overall
- Community-focused initiatives, such as Santa Claus visits for NICU patients, are well-received
- Availability of Spanish-speaking staff in some laboratory locations
Common complaints
- Poor bedside manner and lack of compassion from some staff members
- Unprofessional behavior in the laboratory setting
- Difficulties scheduling or processing laboratory orders, particularly on weekends
- Inconsistent communication and guidance from staff
In patients' words
"The staff was very friendly, they speak Spanish, and their attention was really quick and friendly."
— Patient review for University Hospital laboratory services"Whatever you do, avoid seeing Sierra. Our 9-year-old daughter is a hematology/oncology patient, and the lack of bedside manner we experienced was deeply disappointing."
— Patient review for University Hospital laboratory servicesMore clinics in Santa Claus
Santa Claus Family Medicine
Patients praise: Some staff members are described as professional, kind, and efficient · Certain locations provide fast and stress-free service according to some patients.
Neurologists Near Me in Indiana
Patients praise: Professionalism and caring attitude from physicians · Thoroughness in examinations and explanations.
North Point Orthopaedics
Patients praise: High patient satisfaction with bedside manner and communication skills for many sports medicine physicians in Munster · Staff professionalism and friendliness reported across various clinics in both Munster and Santa Claus.
UCLA Neurology Clinic Locations
Patients praise: Expert and knowledgeable medical care · Compassionate and dedicated doctors.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Santa Claus, or filter by state and specialty to compare patient ratings.