Pediatrics (Children's Health)
Pediatrics • Sanford, FL
Ratings by platform
- Birdeye (Specialty Clinic): 3.1/5 (10 reviews)
- Birdeye (Walk-in Clinic): 2.0/5 (6 reviews)
- Sanford Health Official Site (Provider-specific): 4.9/5 (67-76 ratings per provider)
- Facebook: 96% recommend (609 reviews)
What patients say
Patients praise
- High quality of specialized care and expertise from pediatricians and specialists
- Child-friendly environments (e.g., castle theme, "child life" programs) that help comfort children
- Compassionate and supportive nursing and support staff
- High satisfaction with specific, long-term pediatricians and specialists
- Effective management of complex childhood medical conditions
Common complaints
- Communication issues with staff and reception (e.g., perceived rudeness, unresponsiveness)
- Concerns regarding billing practices, surprise bills, and financial transparency
- Long wait times for appointments and urgent care visits
- Dissatisfaction with medical care outcomes and perceived lack of follow-up or empathy in serious cases
- Difficulties with scheduling and flexibility for traveling families
In patients' words
"The team at Sanford has become like a second family to us. The Child Life Specialists always go above and beyond to help our son feel comfortable, safe and informed..."
— Sanford Health Foundation (Patient Story)"I hate leaving one star because we’ve had good experiences in the specialty clinic. However our recent experience was extremely traumatic and we haven’t received as much as an apology from anyone here."
— Birdeye Review"Wonderful building in general for kids! But the care is amazing to match it! I took my son here for many appointments to check up on his kidneys... they always did amazing making him feel comfortable and happy."
— LocalityBiz ReviewMore clinics in Sanford
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