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HCA Florida Lake Monroe Internal Medicine

Internal Medicine • Sanford, FL

What patients say

Patients praise

  • Compassionate and attentive bedside manner
  • Thorough diagnosis and effective treatment planning
  • Friendly and professional office staff
  • Willingness to listen and address patient concerns in detail
  • Efficiency and short wait times in some practices

Common complaints

  • Long wait times in office
  • Billing discrepancies or unexpected charges
  • Concerns regarding limited time spent with patients during appointments
  • Dissatisfaction with treatment plans or perceived lack of thoroughness
  • Complaints about staff communication and office management

In patients' words

"Dr. Gilibaro spent an hour with me and answered all my questions... She loves what she does and takes an interest in the patient’s concerns."

— Promallu review for Sanford Family Care Center

"I had a very disappointing experience during my first visit... I was later billed $80 specifically for the new patient fee they had promised to waive."

— Birdeye review for Sanford Internal Medicine

"I bring my son for his ADHD medication each month. We wait for a minimum of an hour each time we come. All anyone ever does is write a prescription and send us on our way."

— RateMDs review for Dr. Adly Thebaud

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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