Spaulding Rehabilitation Hospital Cape Cod
Rehabilitation • Sandwich, MA
Ratings by platform
- Various (U.S. News, internal surveys, Medicare): 4/5 (U.S. News) (95.8% (Satisfaction score reported by hospital))
What patients say
Patients praise
- High quality of clinical and nursing care
- Compassionate, caring, and capable staff members
- Strong sense of teamwork and professionalism among medical providers
- Positive patient outcomes and recovery experiences for some individuals
- High self-reported patient satisfaction scores on internal surveys
Common complaints
- Difficulty with scheduling and booking therapy appointments
- Concerns regarding administrative responsiveness and receptionist conduct
- Perceived lack of flexibility and patient-centered focus in scheduling policies
- Frustration regarding facility admission requirements and perceived selectivity in patient intake
In patients' words
"The level of care is truly phenomenal... Every person I met was compassionate, caring and extraordinarily capable. The teamwork is the best I have seen anywhere."
— Donna Prypin/Reviewer via LocalityBiz"Always overbooked... The receptionist very rude and not willing to work with the client. Can not schedule more than 3 weeks out. The therapist is awesome but the lack of scheduling is poor."
— Jennifer V/Reviewer via LocalityBiz"I believe this facility only takes patients that are 100% certain will recover under their ever-changing entry requirements... needs someone at spalding to care about him more than insurance money."
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