Jess L Kaplan, MD

Patients praise

• high patient satisfaction and praise for specific pediatric specialists, such as Dr. Jess L. Kaplan, for being attentive, knowledgeable, and caring
• patients report feeling listened to and comfortable during visits with certain providers
• some patients appreciate the convenience and accessibility of specific local care centers

Common complaints

• reports of billing concerns and confusing visit classifications (e.g., billing well visits as office visits) at some local primary care practices
• patient complaints regarding lack of treatment, dismissed concerns, and perceived insensitivity at specific local practices
• low overall ratings for some primary care centers in the area, often citing wait times, bedside manner, and staff friendliness