MENTAL HEALTH SERVICES - Erie County Health Department
Behavioral Health • Sandusky, OH
Ratings by platform
- Birdeye: 3.4 out of 5 stars (58 reviews (aggregate))
- Alcohol.org: 1.0 out of 5 stars (1 review)
What patients say
Patients praise
- praise for specific providers being knowledgeable and compassionate
- positive experiences with detox and addiction support services
- acknowledgment of the importance of the services provided
- appreciation for economical or sliding-scale pricing options
Common complaints
- reports of unprofessionalism and rudeness by staff
- concerns regarding scheduling issues, cancellations, and long wait times
- instances of alleged dishonesty or poor communication regarding appointments
- frustration with provider turnover or switching providers without notice
In patients' words
"She is the first person I have EVER felt comfortable talking to about my mental health. She has an AMAZING personality and is VERY KNOWLEDGEABLE."
— Patient review on ClinicsForFree.com"The people that work there are awful and very dishonest. I drove 2 hours... just for them to tell me to leave... and try again tomorrow."
— Patient review on Alcohol.org"Extremely disappointed. I had called and scheduled an appointment... They said they aren't sure when an oral surgeon would be there... so thanks for making me waste a day's pay of work and 45 mins worth of gas."
— Patient review on MapPCA.comMore clinics in Sandusky
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