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Firelands Counseling & Recovery Services of Erie County - Sandusky

Behavioral HealthSandusky, OH

★★★☆☆3.0/546 reviews across 3 platforms

Ratings by platform

  • Rehab.com, Google Reviews, Birdeye: 2.8 to 2.95 out of 5 stars (22 to 29 reviews)
  • Recovery.com: 3.0 out of 5 stars (24 reviews)
  • Recovered.org (TrustScore): 3.84 out of 5 stars (N/A)

What patients say

Patients praise

  • Positive experiences with counselors being described as helpful and supportive by some patients

Common complaints

  • Complaints regarding perceived lack of support and effectiveness of treatment
  • Concerns about communication and transparency between counselors and supervisors regarding reporting policies
  • Criticism of crisis management and perceived inability to provide help when needed

In patients' words

"This place is useless. Been going to this place for way too long. When you need help, they are not there to help you. They wanna put you in the hospital or send you out the door. They don’t help.!"

Rehab.com/Birdeye review

"Do not take your children to this recovery center if they have a marijuana problem... they have failed my family and we are falling apart because of it."

Rehab.com/Birdeye review

"I been going here since September of 2024 and the counselors are the best I have ever seen they are there when you need them and they are very helpful and supportive"

Rehab.com review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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