Marin Community Clinic
Primary Care • San Rafael, CA
Ratings by platform
- Yelp: 2.1/5 (96 reviews)
- Birdeye: 3.4/5 (71 reviews)
What patients say
Patients praise
- Some patients appreciate specific staff members or dental teams
- Long-term patients who have received satisfactory care in the past
Common complaints
- Difficulty reaching staff by phone and scheduling appointments
- Perceived rude or unprofessional behavior by front desk and support staff
- Long wait times for appointments or on the phone
- Dissatisfaction with medical care, treatment plans, or communication from doctors/nurses
- Administrative issues including billing or prescription refill processes
In patients' words
"The worst clinic I had ever been to. The front desk lacks effective communication... You can never make phone calls to your doctor or reach the front office. Appointments are scheduled up to two months out. You immediately feel like they do not care about you."
— Yelp Review"Calling to get an appointment is grueling and oftentimes wait for a minimum of 40 minutes and the max I have waiting was 1 hour and 45 minutes!"
— Birdeye Review"I greatly appreciate the wonderful admin staff & understanding dental team. I've been a patient over the past 10+ yrs and have always received excellent care as well as great support in challenging dental issues... Highly recommend these clinics!!"
— LocalityBiz ReviewMore clinics in San Rafael
San Rafael Primary Care - A UCSF Health Clinic - MarinHealth
Patients praise: Some patients appreciate specific physicians · Helpful and efficient staff mentioned in some instances.
One Medical
Patients praise: Some patients appreciate specific practitioners · Convenience of the facility for simple services like testing or immunizations.
Marin Dental Care
Patients praise: Courteous and professional staff · Clean and well-run office environment.
San Rafael, CA Infectious Disease Specialists | Sutter Health Doctors
Patients praise: caring and supportive medical staff for certain patients · professional and thorough approach to care for some specialists.
Eye Institute of Marin
Patients praise: Professional and courteous staff · Thorough medical care and examinations.
FYidoctors San Rafael (EyeDesigns) Optometry
Patients praise: Highly regarded local optometrists (notably Dr. Iwami) · Professional and thorough patient care.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.