Obstetrics & Gynecology San Mateo
Maternal & Fetal Medicine • San Mateo, CA
Ratings by platform
- UCSF Health (Dr. Carolyn Mannon): 4.7 out of 5 (233 ratings)
- Yelp (Dr. Claire M. Serrato): 4.3 out of 5 (92 reviews)
- Vitals (Dr. Elizabeth L. Murphy): 4.1 out of 5 (16 ratings)
- US News (Dr. Samuel Young): 5 out of 5 (6 reviews)
What patients say
Patients praise
- Physicians are frequently described as knowledgeable, thorough, and compassionate
- Many patients appreciate long-term, consistent care from trusted providers
- Positive experiences with pre-natal care and surgical expertise
- Staff at some clinics are noted for being helpful and welcoming
Common complaints
- Long wait times and lack of communication from staff
- Perceived rudeness or cold demeanor from some providers
- Dissatisfaction with administrative processes, such as obtaining medical records or billing practices
- Concerns regarding professional availability during critical periods like due dates
In patients' words
"Dr. Lin continually researches different types of services she provides. She goes above and beyond to ensure her patient’s receive the best treatment & care."
— Healthgrades (Dr. Susan Lin)"Dr. Mannon is an excellent gynecologist. She listens well to my concerns, and she is genuinely understanding and caring."
— UCSF Health (Dr. Carolyn Mannon)"I ended up leaving the office feeling deeply disrespected, upset, and humiliated. Patients deserve to be treated with basic courtesy and consideration."
— LocalityBiz (Planned Parenthood San Mateo)"It was the worst medical experience of my life, the doctor is rude and has no patience to explain the doubts."
— LocalityBiz (Dr. Zelda S. de la Cruz)More clinics in San Mateo
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