San Mateo, CA Gastroenterologists | Sutter Health Doctors
Gastroenterology • San Mateo, CA
Ratings by platform
- WebMD Care: 4.0/5 (5 ratings)
- Healthgrades: 3.9/5 (7 reviews)
What patients say
Patients praise
- Professional and attentive patient care by individual physicians
- Effective communication and kindness from medical staff
- Prompt and well-organized office visits reported by some patients
Common complaints
- Difficulties with bureaucratic processes and scheduling appointments
- Concerns regarding billing practices and insurance authorization communication
- Reports of long wait times for appointments and responses
In patients' words
"Dr. Onuma and Nancy are professional, kind, patient, supportive, and caring. My office visits are always such a wonderful experience."
— WebMD Care"The frequent ineptitude by their clinicians and support staff is shocking. And there is no accountability... Our second issue is that now they can't seem to keep our appointments."
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