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San Leandro Hospital

Emergency Medicine • San Leandro, CA

★★★☆☆2.8/587 reviews across 3 platforms

Ratings by platform

  • MedicalRecords.com: 2.8/5 (79 reviews)
  • Vivian Health: 3.3/5 (8 reviews)
  • HospitalCareData.com (based on CMS/HCAHPS data)

What patients say

Patients praise

  • some patients report receiving top-quality, respectful, and thorough care
  • positive experiences with specific doctors mentioned in reviews

Common complaints

  • long wait times, especially in the emergency room
  • inconsistent communication from doctors, nursing, and specialists
  • perceived lack of sensitivity, empathy, or follow-up care
  • concerns regarding staff responsiveness, quietness, and discharge information
  • reports of toxic workplace culture among staff

In patients' words

"Worst Hospital in the Bay Area ! It's been 3 hours and I still haven't been talked to or re-assured anything. Most if not everyone is New or on orientation. There is not sensitivity or empathy given."

— MedicalRecords.com

"They treat you with respect and dignity. They are very thourough and make sure you have the right care treatment and follow up with all kinds of tests to make sure they dont miss anything."

— MedicalRecords.com

"Toxic culture due to abusing their union regulations. Upper management is powerless to stop it."

— Vivian Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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