San Leandro Hospital - Alameda Health System
Emergency Medicine • San Leandro, CA
Ratings by platform
- MedicalRecords.com: 2.8 out of 5 stars (79 reviews)
- Vivian Health: 3.3 out of 5 stars (8 reviews)
- HospitalCareData.com (based on CMS/HCAHPS data): Poor (overall rating) (based on standardized HCAHPS surveys)
What patients say
Patients praise
- some patients report receiving top-quality, respectful, and thorough care
- positive experiences with specific doctors mentioned in reviews
Common complaints
- long wait times, especially in the emergency room
- inconsistent communication from doctors, nursing, and specialists
- perceived lack of sensitivity, empathy, or follow-up care
- concerns regarding staff responsiveness, quietness, and discharge information
- reports of toxic workplace culture among staff
In patients' words
"Worst Hospital in the Bay Area ! It's been 3 hours and I still haven't been talked to or re-assured anything. Most if not everyone is New or on orientation. There is not sensitivity or empathy given."
— MedicalRecords.com"They treat you with respect and dignity. They are very thourough and make sure you have the right care treatment and follow up with all kinds of tests to make sure they dont miss anything."
— MedicalRecords.com"Toxic culture due to abusing their union regulations. Upper management is powerless to stop it."
— Vivian HealthMore clinics in San Leandro
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