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Concentra

Emergency Medicine • San Leandro, CA

★★☆☆☆1.5/5205 reviews across 1 platform

Ratings by platform

  • Yelp, Solv, Yahoo Local: 1.5/5 (205 reviews)

What patients say

Patients praise

  • Some instances of polite and helpful staff interactions
  • Occasional efficient visits for specific medical exams

Common complaints

  • Long wait times despite having appointments
  • Unprofessional, rude, or dismissive staff and medical providers
  • Poor communication skills and organization issues regarding patient records and paperwork
  • Reported use of profanity by front office staff in front of patients

In patients' words

"This place is absolutely a bad place the front office girls are so bad in talking not realizing there's people present using profanity left and right.."

— Yahoo Local review

"I spent 3 hours waiting after I was told to show up 20 minutes early. There has to be a better schedule system in place."

— LocalityBiz review

"The dr was great but the staff isn't and has not been to friendly. ... poor communication skills and attitude."

— LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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