
Concentra
Emergency Medicine • San Leandro, CA
Ratings by platform
- Yelp, Solv, Yahoo Local: 1.5/5 (205 reviews)
What patients say
Patients praise
- Some instances of polite and helpful staff interactions
- Occasional efficient visits for specific medical exams
Common complaints
- Long wait times despite having appointments
- Unprofessional, rude, or dismissive staff and medical providers
- Poor communication skills and organization issues regarding patient records and paperwork
- Reported use of profanity by front office staff in front of patients
In patients' words
"This place is absolutely a bad place the front office girls are so bad in talking not realizing there's people present using profanity left and right.."
— Yahoo Local review"I spent 3 hours waiting after I was told to show up 20 minutes early. There has to be a better schedule system in place."
— LocalityBiz review"The dr was great but the staff isn't and has not been to friendly. ... poor communication skills and attitude."
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