Emergency at San Leandro Medical Center - Kaiser Permanente
Emergency Medicine • San Leandro, CA
Ratings by platform
- Vivian Health (professional/worker focused): 4.4 out of 5 stars (based on 29 reviews) (29 reviews on Vivian Health)
- CalHospitalCompare: 70% would recommend hospital (general patient survey metric)
What patients say
Patients praise
- Consistently maintained 'A' safety grade from The Leapfrog Group as of May 2026
- High performing in several adult procedures and conditions according to hospital reports
- Some patients report excellent, attentive, and caring interactions with staff and doctors
Common complaints
- Concerns regarding staffing levels and nursing responsiveness during difficult recovery periods
- Reports of rudeness and lack of empathy from some staff members
- Mixed patient ratings regarding doctor communication and overall care experience
- Instances of perceived ineffective or rushed care during appointments
In patients' words
"I know you nurses may be short-staffed, but thats on the higher ups in Kaiser... They need to make sure that the hospitals are fully-staffed day and night."
— Patient review via LocalityBiz"Most of my doctors have been wonderful. They are attentive, thorough, and caring during every visit. The facility is clean and well-organized."
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