Urgent Care San Leandro | Walk-In Clinic - CityHealth
Dermatology • San Leandro, CA
Ratings by platform
- Yelp: 4.2/5 (311 reviews)
- Zocdoc: 4.55/5 (104 reviews)
- Solv Health: 4.6/5 (Not specified (aggregated))
- Birdeye/Google: 3/5 (10 reviews)
What patients say
Patients praise
- Friendly and knowledgeable medical staff (doctors and nurses)
- Clean and well-maintained facility
- Convenience, including availability of same-day appointments and weekend hours
- Efficient and speedy service reported by some patients
Common complaints
- Disorganization and scheduling errors (e.g., triple-booking, long waits beyond appointment times)
- Issues with front desk communication and responsiveness
- Difficulties reaching the clinic by phone or with automated systems
- Communication failures regarding test results or follow-up procedures
- Unresponsive to complaints filed with the Better Business Bureau
In patients' words
"They seem wildly disorganized and unprofessional and I'm not sure I trust whatever lab results they do decide to share with me."
— Patient experience report on Promallu"Great staff and doctor. We visited twice, experiences were positive each time. There was a short wait after the doctor’s check-up, which was manageable. The area was clean and well-maintained, making the visit more comfortable."
— Patient review on Loc8NearMeMore clinics in San Leandro
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