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Dermatology at San Leandro Medical Center - Kaiser Permanente logo

Dermatology at San Leandro Medical Center - Kaiser Permanente

DermatologySan Leandro, CA

★★★★☆4.4/536 reviews across 3 platforms

Ratings by platform

  • WebMD Care for individual dermatologists (e.g., Dr. Werner Ju): 4.5 out of 5 stars (based on 7 ratings) (7 ratings)
  • U.S. News & World Report (Hospital overall): 3 out of 5 stars
  • Vivian Health (General hospital reviews, largely staff-focused): 4.4 out of 5 stars (29 reviews)

What patients say

Patients praise

  • Patients appreciative of clear communication regarding conditions and treatments
  • Courteous staff interactions reported in some instances
  • Positive work environment for some staff members

Common complaints

  • Complaints about rude staff and intake procedures
  • Reports of brief, impersonal appointments
  • Some patients feel symptoms are not taken seriously

In patients' words

"Filthy room I was greeted by the intake person who was rude and would barely let me get anything out downplaying my symptoms. put in a room asked to undress"

Yelp review of Kaiser Permanente San Leandro Medical Center

"This provider was consistently late, rude, and kept appointments extremely brief. My symptoms were not taken seriously, and I was told there was nothing further ..."

Healthgrades review for Kaiser Permanente San Leandro Medical Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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