Urgent Care Clinics | Santa Clara Valley Healthcare
Urgent Care • San Jose, CA
Ratings by platform
- SolvHealth (Valley Health Center Downtown): 1.5/5
- Birdeye (Valley Health Center Downtown): 2.9/5 (58)
- Birdeye (SCVMC Emergency Room): 2.5/5 (370)
What patients say
Patients praise
- Attentive and compassionate care once attended to
- Professionalism and medical competence of physicians and nurses
- Convenient locations and availability of services
- Efficient service and helpfulness in urgent/emergency situations
Common complaints
- Long wait times for appointments and care
- Frustrations regarding perceived misdiagnoses or incomplete assessments
- Varied experiences with bedside manner and staff friendliness
- Occasional serious complaints regarding administrative or hospital-level interactions
In patients' words
"Customer feedback highlights Valley Health Center Downtown’s attentive staff and efficient service. Many clients praise the compassionate care provided by physicians... Points to note include some customers expressing frustration over misdiagnoses or feeling that certain assessments could be more comprehensive."
— Wheree"Mi mama estuvo en life support hace dos años debido a paro del corazón. Doctores, enfermeras y todo el equipo encargado, fueron super profesionales, demostraron una gran capacidad de conocimiento de su trabajo y mucha comprensión con la familia."
— Birdeye (User Review)More clinics in San Jose
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