Urgent & Walk-In, Primary and Specialty Care First Street
Urgent Care • San Jose, CA
Ratings by platform
- Various aggregate/directory sites: 3.6/5 stars (approx 148 reviews (based on one aggregate source))
- Healthgrades: 4.3/5 stars (57 ratings (specifically for Dr. Jayashree Joshi))
What patients say
Patients praise
- Professional and compassionate medical staff, particularly Dr. Jayashree Joshi and PA Chia-Ying Lee
- Clean, modern facility with efficient check-in processes for some patients
- Convenient availability of in-house services like blood work and X-rays
- Generally helpful front desk and medical assistant interactions
Common complaints
- Long wait times, particularly for those without appointments or during overbooked periods
- Some patients reported feeling dismissed or turned away due to lack of specific equipment or services
- Concerns regarding communication with certain medical providers (interruptions or poor bedside manner)
In patients' words
"They overbook their appointments so I did have to wait for quite a while and then the doctor explained to me that they didn’t give them time to adequately care for patients, but he gave me wonderful caring anyway."
— Patient review via third-party site"Dr Buff is one of the worst doctors I have ever worked with . I took my wife for an urgent care appointment and he continually spoke over us and interrupted."
— MapQuest patient review"From the time I walked in to the... The receptionist... me with a smile... the x ray tech... showed they cared. I didn’t have to wait long to be seen because I made an appointment. Thank you all for helping me in my time of need!!"
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