San Jose, CA Dermatologists | Sutter Health Doctors
Dermatology • San Jose, CA
Ratings by platform
- Sutter Health (Dr. Michelle Y. Cheng): 4.9/5 (713 reviews) (713)
- Sutter Health (Dr. Pallavi B. Sprau): 5/5 (51 reviews) (51)
- Sutter Health (Dr. Yi Yang): 4.9/5 (614 reviews) (614)
- Sutter Health (Dr. Tiffany Y. Loh): 4.9/5 (290 reviews) (290)
- Sutter Health (Dr. Mina S. Ally): 4.9/5 (536 reviews) (536)
What patients say
Patients praise
- High patient-reported star ratings for individual dermatologists within the Sutter system (often 4.9-5/5)
- Specific mentions of positive clinical experiences and effective diagnosis by dermatologists
- Broad availability of board-certified dermatologists accepting new patients in the San Jose area
Common complaints
- Difficulty with billing, insurance verification, and pre-authorizations
- Extended wait times for appointments and delays in scheduling
- Frustration with navigating the organization's complaint processes and lack of resolution
- Perceived lack of accountability regarding clinician or staff errors
In patients' words
"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."
— Better Business Bureau (Sutter Health Review)"Great Doctor, been going to her for years, I wish I could give more than 5 stars. She located a small spot of Melanoma on my arm, Surgeon was impressed she ..."
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