Bay Area Foot Care – San Jose, CA – Samaritan - Balance Health
Podiatry • San Jose, CA
Ratings by platform
- Yelp, Yahoo, Consumers' Checkbook: 1.0/5.0 (Yelp/Yahoo-style ratings mentioned in snippets) (1 (Consumers' Checkbook))
What patients say
Patients praise
- convenient location at Samaritan campus
- thorough examinations and diagnosis by some providers
- modern facility and technology
- polite staff mentioned in some instances
Common complaints
- concerns regarding staffing changes and customer service quality
- perceptions of unnecessary procedures and excessive costs
- feelings of being rushed during appointments
- push for high-profit services like custom insoles or injections
In patients' words
"They used to be great when it was Silicon Valley Podiatry Group. Once the new company took over, they fired all the employees at the front desk..."
— Patient review via Yahoo/Yelp excerpt"MD was pleasant, though working against the clock, late, and impatient. Office staff so-so. There's a hustle with providing other (high profit margin) services such as shoe inserts."
— Consumer review from San Jose, CA on Consumers' CheckbookMore clinics in San Jose
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