San Jose Eye Institute: HOME
Ophthalmology • San Jose, CA
Ratings by platform
- 4doctors.net: 3.3 out of 5 stars (8 reviews)
- Vitals: 4.7 out of 5 stars (5 reviews (for Dr. George Yang))
What patients say
Patients praise
- Highly successful and satisfying outcomes for cataract surgery
- Recognition of professional, knowledgeable, and experienced doctors, particularly Dr. George Yang
- State-of-the-art facility and equipment
- Clear, detailed explanations from some providers regarding conditions and treatment options
Common complaints
- Concerns regarding administrative and front-desk communication, including perceived rudeness and lack of follow-up
- Reports of difficult bedside manner and feeling dismissed when asking questions or expressing concerns
- Specific allegations regarding billing practices and unnecessary office visits
- Patient reports of feeling pressured into surgery or treatments without adequate discussion of alternatives or provider limitations
In patients' words
"I recently had cataract surgery in both eyes. The results are fantastic. Dr. Yang is very good at explaining what he is going to do and what choices you have."
— Vitals patient review"Beware of a place that treats your health questions as a threat to authority. I felt that the bedside manner of these doctors was not quite up to par, and when I requested my questions to be answered, I was dismissed as rude and angry..."
— Unilocal patient review"Dr. Decker cannot do the new glaucoma surgeries and is a waste of both your time and money. Further, his ‘office policy’ is to have you come back for another office visit just to tell you about the field of vision test..."
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