San Jose Location & Hours - Eye Medical Clinic
Ophthalmology • San Jose, CA
Ratings by platform
- Birdeye: 4.2 out of 5 stars (133 reviews)
What patients say
Patients praise
- Highly knowledgeable and thorough ophthalmologists
- Compassionate, patient, and helpful staff
- Exceptional emergency care including weekend availability for urgent issues
- Consistent positive long-term care for chronic conditions like glaucoma and cataracts
Common complaints
- Reports of inefficient or fragmented care processes involving multiple specialists
- Complaints regarding high costs and surprise fees for specific consultations or services
- Dissatisfaction with patient follow-up and difficulty obtaining final prescriptions to use elsewhere
In patients' words
"When my mom woke from a nap on a Saturday and couldn't see out of one eye, I called the Eye Medical Clinic doctor-on-call number, and Dr. Sullivan picked up the call right away... He felt the situation was urgent enough that he had us meet him at his office so he could look at her eye. On a Saturday! Within an hour! Who does that?"
— Sulekha Patient Review"Inefficient, pricey and they split up your eye issue into so many specialists that you come out there with double the appointments and more than the double the expense."
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