East San Gabriel Valley Mental Health Center
Psychiatry • San Gabriel, CA
Ratings by platform
- Birdeye: 2.4 out of 5 stars (based on 23 reviews) (23 reviews)
- Yelp: 2.0 out of 5 stars (based on 6 reviews) (6 reviews)
What patients say
Patients praise
- Some patients reported helpful and caring individual therapists
- Assistance with specific needs like housing in addition to mental health support
- Welcoming intake or initial experiences for some users
Common complaints
- Difficulty with communication and responsiveness from staff/therapists
- Inconsistent or frequent turnover of psychiatrists/staff
- Issues with prescription refills and continuity of care
- Inadequate access to therapy sessions (e.g., infrequent or short sessions)
- Reports of poor administrative or intake experiences
In patients' words
"I have had nothing but therapist who do not respond, call out, do not answer texts saying I need help, psychiatrist who switch every couple of months and do not refill my prescriptions on time..."
— Birdeye user review"Jose and Sandra were so helpful with my mental health issues and housing. They really seem to care about my homelessness and mental health."
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