Psychiatrists and Psychiatric Nurses in San Gabriel, CA
Psychiatry • San Gabriel, CA
Ratings by platform
- Healthgrades (Dr. Ken Nguyen): 4.9/5 (70 reviews)
- Healthgrades (Dr. Zhong Ye-Bates): 5.0/5 (1 review)
- Vitals (Dr. Shao H. Ye): Not specified (overall negative) (3 reviews)
- Healthgrades (Dr. Carl Marusak): 5.0/5 (1 review)
- Zocdoc (Monica Keo, MSN, PMHNP-BC): 2.63/5 (16 reviews)
What patients say
Patients praise
- Professional and respectful bedside manner for some providers
- Telehealth availability mentioned as a convenience
- Detailed explanation of conditions for some patients
Common complaints
- Long wait times (1.5 to 2 hours)
- Poor office communication and staff attitude
- Perceived lack of care and transactional approach (factory-like, mass production)
- Concerns over billing practices and refusal of administrative tasks without additional payment
In patients' words
"His visits consist of sitting down, as he is already writing your refill prescriptions and then he's done with you... He's got rows of chairs lined up with people, like a mass production line in a factory."
— Vitals patient review for Dr. Shao H. Ye"Ken Nguyen is professional physician... He me in a results of my exams and my stomach problems. Very with his service. I ! Thank you Doctor"
— Healthgrades patient review for Dr. Ken Nguyen, MDMore clinics in San Gabriel
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