San Francisco Drug & Alcohol Rehab Treatment Centers
Substance Use Treatment • San Francisco, CA
Ratings by platform
- Birdeye (Walden House Inc): 4.1/5 (57)
- TrustAnalytica (BAART Programs Market St.): 4.9/5 (16)
- StartYourRecovery (Friendship House): 4/5 (approximate) (24)
What patients say
Patients praise
- Appreciation for compassionate and supportive staff in some programs
- Positive outcomes for those who successfully completed recovery programs
- Strong emphasis on cultural connection and community support in specific centers
- Desirable amenities and atmosphere in some outpatient or specialized programs
Common complaints
- Reports of substance use and drug dealing within facilities
- Instances of fatal overdoses inside treatment programs
- Concerns regarding insufficient staff training, high turnover, and lack of empathy
- Complaints about poor living conditions, including rodent infestations and mold
- Allegations of mismanagement, neglect, and failure to enforce safety protocols like drug testing or searches
- Difficulties accessing immediate detox services and long wait times
- Reports of verbal abuse or inappropriate boundaries by staff
In patients' words
"Instead of finding respite, these people said, vulnerable people land in often chaotic programs — places where substance use is rampant, training and staffing are insufficient, living conditions are bleak and safety protocols are at times ignored."
— San Francisco Chronicle"The lawsuit accuses HealthRight of touting its facilities and treatment programs as safe, despite mismanagement, neglect and failing to protect patients."
— Sacramento Bee"The staff and counselors are highly compassionate toward each patient, and they are perceived as genuine individuals with the patients' wellbeing in mind."
— TrustAnalyticaMore clinics in San Francisco
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