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Division of Substance Use and Addiction Medicine

Substance Use TreatmentSan Francisco, CA

★★★★★4.9/5206 reviews across 3 platforms

Ratings by platform

  • UCSF Health (Dr. Bridget Foley): 4.9/5 (133)
  • UCSF Health (Dr. Jessica Ristau): 4.8/5 (72)
  • RateMDs (Dr. John Mendelson): 4.5/5 (1)

What patients say

Patients praise

  • Empathetic and thorough care from individual addiction medicine specialists
  • High ratings for physician knowledge, listening skills, and helpfulness
  • Successful delivery of harm reduction programs like buprenorphine induction clinics

Common complaints

  • Potential challenges in access, timeliness, and quality of substance use disorder services as noted in periodic external quality reviews
  • Systemic issues related to coordination across a complex network of providers and access centers

In patients' words

"Empathetic, very well informed, answered concerns thoroughly and with insight. Excellent listening skills and very astute and patient when addressing my questions and concerns. Inspired trust."

UCSF Health Patient Review

"Dr. Ristau is an excellent physician who takes great care to explain all issues, listens and addresses all questions; very caring and helpful. She is very thorough and thoughtful."

UCSF Health Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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