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Addiction, detox and substance treatment

Substance Use TreatmentSan Francisco, CA

★★★★★4.5/5174 reviews across 6 platforms

Ratings by platform

  • Rehab.com (PRC – Joe Healy Detox Program): 1/5 (1)
  • TrustAnalytica (Marina Harbor Detox): 3.3/5 (5)
  • Rehab.com/Google (PRC – San Jose Place): 4.7/5 (139)
  • StartYourRecovery (Friendship House): 4/5 (24)
  • Rehab.com/Google (Ohlhoff Recovery): 5/5 (5)
  • Recovered.org (Father Alfred Center): 3.85/5 (N/A)

What patients say

Patients praise

  • effective supportive community and peer support programs
  • transformative experiences for long-term recovery reported by some clients
  • culturally specific programming for Native American and other communities
  • compassionate and non-judgmental staff reported at certain facilities
  • structured environments that assist with life skills and personal stability

Common complaints

  • reports of patient overdoses within facilities
  • allegations of insufficient staffing and poor medical oversight
  • claims of bait-and-switch advertising and high unexpected costs
  • long wait times for admission and failure to meet same-day care goals
  • lack of strict monitoring leading to continued substance use while in treatment

In patients' words

"They are outright liars. I feel scammed, and taken advantage of. The admissions team are outright liars. They will tell you anything just to get you in then they will trap you. My medications were mismanaged completely."

TrustAnalytica review of Marina Harbor Detox

"PRC really is life changing. PRC has been transformational for me. It’s taken me from a really hopeless place to become a healthy, stable individual... I never felt I had to be ashamed or embarrassed."

PRC Client Spotlight

"There not really strict on patient's that lives there they still can do whatever they want get high and still live there."

Rehab.com review of PRC San Jose Place

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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