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San Francisco Health Network Clinics - SF.gov

Primary CareSan Francisco, CA

★★★☆☆3.1/526 reviews across 2 platforms

Ratings by platform

  • Birdeye (Richard H. Fine People’s Clinic): 3.8/5 stars (13 reviews)
  • 4doctors.net (Mission Neighborhood Health Center - Excelsior): 2.4/5 stars (13 reviews)

What patients say

Patients praise

  • providers described as caring, passionate, and helpful
  • efficient systems when care is centralized within the network
  • appreciation for high-quality care from specific doctors

Common complaints

  • difficulties communicating with administrative and desk staff
  • challenges with appointment scheduling and rescheduling
  • concerns regarding staff rudeness or lack of politeness
  • issues with language barriers or lack of interpretation services
  • complaints about follow-up on test results or communication from practitioners

In patients' words

"I have nothing but good to say and certainly no complaints about this great clinic and hospital ! ... All the doctors use the same computer system at ZSFGH, so there is less chance of mix-ups, problems and headaches."

Birdeye reviewer regarding Richard H. Fine People’s Clinic

"Shout Out to Dr, Anna Loeb the best Doctor caring, loving and very passionately she really takes good care of my mom, and her assistant Miss bessy, there very accommodating and helpful with all the support of their patient."

Clinic4All reviewer regarding Silver Avenue Family Health Center

"Among many complaints like difficulties communicating with the desk staff through the phone ... they do not follow up on tests results that they ordered, and they do not call you if the practitioner wanted to see you."

4doctors.net reviewer regarding Mission Neighborhood Health Center (Excelsior)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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