Primary Care | UCSF Health
Primary Care • San Francisco, CA
Ratings by platform
- Yelp/Yahoo Local: 2.5 out of 5 stars (41 reviews)
- Birdeye (UCSF Primary Care at China Basin): 2.3 out of 5 stars (34 reviews)
- Birdeye (UCSF Primary Care at Laurel Village): 1.8 out of 5 stars (12 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and caring medical providers
- Clean and well-maintained office environments
- Some patients report positive interactions with specific doctors and support staff
Common complaints
- Billing and financial transparency issues, including unexpected charges for preventive care visits
- Difficulty communicating with staff and lack of responses to MyChart messages
- Long wait times for appointments and delays once at the clinic
- Rudeness or perceived lack of helpfulness from front desk staff
- Understaffing concerns affecting patient experience and provider availability
In patients' words
"UCSF understaffs and has very small windows for patient provider scheduled time slots. This puts providers behind schedule and likely results in decreased quality of care. I have regularly experienced wait times > than 30 minutes past appointment time."
— Birdeye User Review"Went for a routine annual physical, they snuck in an additional 200$ (after insurance) office visit charge just for discussing medical concerns."
— Birdeye User Review"Just went to a primary care physician, Dr. Emilie Richie, for the first time. I can't say enough great things about my experience! I know it's hard to believe a doctor could run on time, but..."
— Yahoo Local User ReviewMore clinics in San Francisco
SF Bay Area Primary Care Doctor's Offices - One Medical
Patients praise: Convenient mobile app features for scheduling and communication · Friendly and professional in-office clinical staff.
STI and HIV testing and treatment at City Clinic - SF.gov
Patients praise: friendly, knowledgeable, and professional staff · non-judgmental and shame-free environment.
STD Testing and Treatment in San Francisco, CA
Patients praise: Compassionate, non-judgmental, and shame-free care · Efficient and professional medical staff.
Internal Medicine Doctors in San Francisco, CA - Sutter Health
Patients praise: highly-rated individual internal medicine physicians (often 4.8-4.9/5 stars on official site) · clean facilities.
HIV Doctors in San Francisco, CA
Patients praise: Compassionate and understanding bedside manner · High level of clinical knowledge and expertise.
Internal Medicine | UCSF Health
Patients praise: High satisfaction with individual physicians, frequently cited as empathetic, knowledgeable, and attentive listeners · Patients feel comfortable discussing complex health needs and report high trust in their primary care providers.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.