SF Bay Area Primary Care Doctor's Offices - One Medical
Primary Care • San Francisco, CA
Ratings by platform
- Birdeye (Cow Hollow): 3.2/5 (54)
- Birdeye (Castro): 3.9/5 (40)
- Birdeye (Laurel Heights): 4.5/5 (52)
- Birdeye (Emeryville): 4.3/5 (80)
What patients say
Patients praise
- Convenient mobile app features for scheduling and communication
- Friendly and professional in-office clinical staff
- Clean and well-maintained office facilities
- Efficient, low-wait-time in-person visits when they occur successfully
Common complaints
- Persistent billing issues, including unexpected charges and billing for routine items
- Difficulty contacting customer support and unresponsive administrative staff
- Long wait times for appointments and limited availability of doctors
- App-based communication limitations for non-premium members
- Frustrating experiences with insurance claims and network status billing errors
In patients' words
"Overall, this feels like a deliberate attempt to squeeze more money out of patients rather than provide quality care."
— Better Business Bureau (Amazon One Medical)"Using One Medical has been a nightmare. The most recent absurdity is they have now reduced the service you get within the app if you are not paying the extra monthly Premium fee."
— Better Business Bureau (Amazon One Medical)"One Medical App features champion all other medical Apps. Their providers are the best… all of them!"
— Birdeye (Emeryville)More clinics in San Francisco
Primary Care | UCSF Health
Patients praise: Professional, knowledgeable, and caring medical providers · Clean and well-maintained office environments.
STI and HIV testing and treatment at City Clinic - SF.gov
Patients praise: friendly, knowledgeable, and professional staff · non-judgmental and shame-free environment.
STD Testing and Treatment in San Francisco, CA
Patients praise: Compassionate, non-judgmental, and shame-free care · Efficient and professional medical staff.
Internal Medicine Doctors in San Francisco, CA - Sutter Health
Patients praise: highly-rated individual internal medicine physicians (often 4.8-4.9/5 stars on official site) · clean facilities.
HIV Doctors in San Francisco, CA
Patients praise: Compassionate and understanding bedside manner · High level of clinical knowledge and expertise.
Internal Medicine | UCSF Health
Patients praise: High satisfaction with individual physicians, frequently cited as empathetic, knowledgeable, and attentive listeners · Patients feel comfortable discussing complex health needs and report high trust in their primary care providers.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.