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HIV Care • San Francisco, CA

★★★☆☆3.3/510 reviews across 1 platform

Ratings by platform

  • AHF Healthcare Center (4doctors.net): 3.3/5 (10 reviews)

What patients say

Patients praise

  • Highly compassionate, knowledgeable, and professional clinical staff
  • Excellent bedside manner and active listening by physicians
  • Inclusive, non-judgmental environment, especially for LGBTQ+ patients
  • Strong commitment to comprehensive HIV and sexual health care access

Common complaints

  • Administrative and communication barriers with staff or receptionists
  • Concerns regarding continuity of care and doctor transitions
  • Difficulties with insurance billing and benefits coordination
  • Perceived long wait times and occasional appointment scheduling issues

In patients' words

"From my first visit, the medical staff at SF City Clinic obliterated shame. Their smiles are warm, never furtive or coy."

— BrokeAssStuart.com

"I can’t get UCSF HIV program to connect with UCSF Scope Study so that I and other HIV patients have access to HIV cure studies. I’m still left with untreated HIV and TBI because the clinical providers don’t communicate and they have a database... where they can communicate."

— UCSF HIV/AIDS Program Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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