SAN FERNANDO MENTAL HEALTH CENTER
Behavioral Healthcare • San Fernando, CA
Ratings by platform
- Birdeye (aggregating multiple sources): 2.7 out of 5 stars (59 reviews)
What patients say
Patients praise
- Some patients report positive outcomes and recovery success stories
- Compassionate staff members reported by some individuals
- Commitment to providing services to vulnerable community members
Common complaints
- Long wait times
- Dissatisfaction with front-end staff responsiveness
- Concerns regarding communication between agencies and patient records access
- Perceived lack of support from administration (from employee perspective)
In patients' words
"The people here have no care in the world . been waiting for almost 2 hours & haven't been talked too, seen or helped ! I'm walking out . Waist of my time."
— Birdeye (Facebook review)"Horrible experience of my life so far. There are so many complaints that I could vent about the front end staff, they are truly terrible."
— Yelp review"Many individuals have praised the staff for their compassion and dedication to helping patients achieve their goals."
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