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San Fernando Valley Community Mental Health Center, Inc.

Behavioral Healthcare • San Fernando, CA

What patients say

Patients praise

  • Professional, caring, and knowledgeable medical staff
  • Supportive and welcoming environment for patients and families
  • Positive experiences with specific physicians and pediatricians
  • Effective mental health support and counseling services
  • Patient-centered care and commitment to the community

Common complaints

  • Long wait times for appointments and service
  • Perceived lack of care or communication from staff
  • Concerns regarding medical treatment and diagnosis accuracy
  • Difficulty with referral processing or administrative follow-up

In patients' words

"Im a breastfeeding mother that has a 6 week old that needs me at home. The people here have no care in the world . been waiting for almost 2 hours & haven't been talked too, seen or helped !"

— Birdeye review for San Fernando Mental Health Center

"This doctor told me everything I was going through was in my head... she was always in a rush to get me out of the office and said there was nothing wrong with me well!! Apparently there was !"

— Birdeye/Google review for San Fernando Internal Medicine

"Dr Susan Reid Is an Angel. Not only is she an amazing , knowledgeable pediatrician but she was supportive for my wellbeing (mental health) as a mother going though depression."

— San Fernando Community Health Center testimonials page

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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