WaveImaging - San Clemente | RadNet Orange County
Radiology and Imaging • San Clemente, CA
Ratings by platform
- Yelp: 1.7/5 stars (54 reviews)
What patients say
Patients praise
- Friendly and helpful staff in some interactions
- Warm and competent ultrasound/x-ray technicians
- Occasional efficiency in providing services
Common complaints
- Inconsistent or inaccurate radiology reports
- Difficulty with scheduling and long wait times on the phone
- Unprofessional front desk/staff behavior and communication failures
- Concerns regarding facility cleanliness and physical condition
- Outsourced customer service with language barrier challenges
In patients' words
"It's hard to believe this facility is in the U.S. It is dirty, old, wallpaper peeling off walls, no uniforms or any sort of organization."
— MapQuest"The customer service for appointment is incompetent, is outsourced so you cannot understand what they are saying. They messed up my appointment and did not register it in their system."
— Trustpilot"Several accounts from WaveImaging San Clemente highlight experiences that, while generally positive, reveal areas for improvement in operational efficiency and customer service."
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