Mission Heritage Medical Group
Rheumatology • San Clemente, CA
Ratings by platform
- Birdeye (Mission Heritage Medical Group - Laguna Hills): 4.3/5 (54 reviews)
What patients say
Patients praise
- High satisfaction with physician knowledge and expertise
- Patients report feeling heard and supported by specific rheumatologists
- Effectiveness of diagnostic and treatment plans mentioned in multiple reviews
- Professional and courteous staff experiences reported by many patients
Common complaints
- Complaints regarding bedside manner, including perceived rudeness or dismissiveness
- Reports of difficulty with prescription refills and poor communication/follow-up from staff
- Isolated reports of dissatisfaction with diagnostic approaches and perceived lack of attention during visits
In patients' words
"All were extremely professional and courteous."
— Mission Heritage Medical Group Patient Review (2026)"Dr Kovac is very knowledgeable about my disease. He has diagnosed me when other providers did not know why I Ill."
— Mission Heritage Medical Group Patient Review (2026)"This Doctor was very rude, She ordered the wrong testing and took weeks to return my call. She was very annoyed and rude during the initial exam."
— RateMDs Review"Difficult to get re-fills on prescriptions. Follow-ups or return phone calls seldom occur."
— Vitals ReviewMore clinics in San Clemente
Mission Heritage Medical Group
Patients praise: Professional and courteous staff · Highly knowledgeable and empathetic physicians, specifically Dr. Catherine Burt Driver.
Farah Mahmood, M.D.
Patients praise: High level of patient-centered care and thoroughness · Positive bedside manner and kindness.
Mission Heritage Primary Care
Patients praise: attentive and thorough physicians · outstanding Physician Assistant care.
South County Urgent Care
Patients praise: Physician-led care where every patient is seen by a doctor · Friendly, attentive, and professional staff.
San Clemente - Family and Internal Medicine
Patients praise: attentive and compassionate care · thorough explanations and medical assessments.
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