MemorialCare Medical Group - San Clemente
Neurology • San Clemente, CA
Ratings by platform
- Yahoo Local: 3 out of 5 stars (Yahoo Local) (8 reviews)
- Facebook: 100% recommend (5 reviews) (5 reviews)
- BestProsInTown: N/A (58 reviews)
What patients say
Patients praise
- high ratings for quality of care and doctor attentiveness in some instances
- doctors described as kind, thorough, and good listeners
- some patients report consistently pleasant and professional staff interactions
- positive ratings on state-run health report cards for communication and patient care coordination
Common complaints
- reports of unprofessional and untrained front office staff
- complaints regarding long wait times and inefficient service for simple tasks like physicals
- issues with billing procedures and administrative follow-through
- instances of virtual visit technical failures or lack of provider attendance
In patients' words
"The front office is the most unprofessional and untrained people i have ever come across."
— Yahoo Local / Yelp contributor Michael J."Patients appreciate the top-notch doctors who spend time listening, answering questions, and explaining things clearly."
— BestProsInTownMore clinics in San Clemente
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