Neurology | Mission Heritage Medical Group | Orange County
Neurology • San Clemente, CA
Ratings by platform
- Providence/Mission Heritage official site: 4.8 out of 5 (1,442 ratings for San Clemente location)
- Birdeye (Urgent Care): 0.4 out of 5 (116 reviews for urgent care (Birdeye))
What patients say
Patients praise
- Some patients report high-quality, compassionate care from specific individual physicians
- Convenient locations and a wide range of services available within the network
- Some providers are highly regarded for their expertise and patient relationships
Common complaints
- Difficulties with scheduling appointments and long wait times
- Poor communication and lack of responsiveness from office staff
- Frustrations with administrative processes, including record transfers and referrals
- Concerns regarding bedside manner and professionalism of some providers
- Reports of cancelled appointments with short notice
In patients' words
"Impossible to make appointment . Multiple calls resulted in no call backs. A month after my appointment still haven't been able to get prescription or replacement prescription."
— Vitals (Neurology department patient review)"Fantastic care. Dr. Ken Rexinger is the best. He's been my go to along with Kelly Fee, the PA who is outstanding. Trust them with my health unequivocally."
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