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Salt Lake Clinic Eye Care - Intermountain Health

OptometrySalt Lake City, UT

★★★★☆4.3/5476 reviews across 2 platforms

Ratings by platform

  • Salt Lake Clinic - Eye Care (Birdeye/Google): 4.9/5 (278)
  • Intermountain Health Salt Lake Clinic (General): 3.4/5 (198)

What patients say

Patients praise

  • High patient satisfaction with specific ophthalmologists (e.g., Dr. DeMill and Dr. Yeh)
  • Providers described as professional, thorough, patient, and good communicators
  • Effective clinical outcomes and successful surgical experiences
  • Generally efficient and friendly clinical staff within the eye care department]},ratingsMentioned:[{rating:{citations:,confidence:
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  • top_results

Common complaints

  • Difficulty scheduling appointments and long hold times for the call center
  • Reports of billing errors and difficulties resolving them
  • Occasional complaints regarding administrative staff demeanor or communication at the clinic
  • Issues with receiving timely follow-up on test results

In patients' words

"Dr. DeMill has been so kind and patient with me, and goes the extra mile to explain everything so I can understand what's happening."

Intermountain Health Provider Page

"I waited in a phone queue for 25 minutes to make an appointment. then gave up. Come on you guys!"

Birdeye (Salt Lake Clinic)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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