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Salt Lake Clinic Eye Care

Optometry • Salt Lake City, UT

What patients say

Patients praise

  • High patient satisfaction with specific ophthalmologists (e.g., Dr. DeMill and Dr. Yeh)
  • Providers described as professional, thorough, patient, and good communicators
  • Effective clinical outcomes and successful surgical experiences
  • Generally efficient and friendly clinical staff within the eye care department]},ratingsMentioned:[{rating:{citations:,confidence:
  • value:
  • },reviewCount:{citations:,confidence:
  • },site:{citations:,confidence:
  • }},{rating:{citations:,confidence:
  • }}],sampleQuotes:[{quote:{citations:,confidence:
  • },source:{citations:,confidence:
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  • }}]},top_results:} diff --git a/final_result.json b/final_result.json new file mode 100644 index 0000000..f952136 --- /dev/null +++ b/final_result.json @@ -0,0 +1,52 @@ +{ + "content": { + "overallSentiment": { + "value": "mixed", + "citations":, + "confidence": "high" + }, + "ratingsMentioned": [ + { + "site": { "value": "Salt Lake Clinic - Eye Care (Birdeye/Google)", "citations":, "confidence": "high" }, + "rating": { "value": "4.9/5", "citations":, "confidence": "high" }, + "reviewCount": { "value": "278", "citations":, "confidence": "high" } + }, + { + "site": { "value": "Intermountain Health Salt Lake Clinic (General)", "citations":, "confidence": "high" }, + "rating": { "value": "3.4/5", "citations":, "confidence": "high" }, + "reviewCount": { "value": "198", "citations":, "confidence": "high" } + } + ], + "positiveThemes": { + "value": [ + "High patient satisfaction with specific ophthalmologists, particularly Dr. David L. DeMill and Dr. Oliver L. Yeh.", + "Providers are frequently described as professional, thorough, patient, and effective communicators.", + "Successful clinical outcomes for surgical procedures like cataract surgery.", + "General praise for the clinical staff's competence within the eye care department." + ], + "citations":, + "confidence": "high" + }, + "negativeThemes": { + "value": [ + "Significant administrative challenges, including long wait times for the centralized scheduling call center.", + "Complaints regarding billing errors and perceived difficulties in resolving them.", + "Occasional reports of poor communication, dismissive demeanor from some administrative staff, and delays in receiving test results.", + "Broader system-wide frustration with appointment scheduling processes." + ], + "citations":, + "confidence": "high" + }, + "sampleQuotes": [ + { + "quote": { "value": "Dr. DeMill has been so kind and patient with me, and goes the extra mile to explain everything so I can understand what's happening.", "citations":, "confidence": "high" }, + "source": { "value": "Intermountain Health Provider Page", "citations":, "confidence": "high" } + }, + { + "quote": { "value": "I waited in a phone queue for 25 minutes to make an appointment. then gave up. Come on you guys!", "citations":, "confidence": "high" }, + "source": { "value": "Birdeye (Salt Lake Clinic)", "citations":, "confidence": "high" } + } + ] + }, + "top_results": +}
  • top_results

Common complaints

  • Difficulty scheduling appointments and long hold times for the call center
  • Reports of billing errors and difficulties resolving them
  • Occasional complaints regarding administrative staff demeanor or communication at the clinic
  • Issues with receiving timely follow-up on test results

In patients' words

"Dr. DeMill has been so kind and patient with me, and goes the extra mile to explain everything so I can understand what's happening."

— Intermountain Health Provider Page

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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