Salt Lake Clinic Eye Care - Intermountain Health
Optometry • Salt Lake City, UT
Ratings by platform
- Salt Lake Clinic - Eye Care (Birdeye/Google): 4.9/5 (278)
- Intermountain Health Salt Lake Clinic (General): 3.4/5 (198)
What patients say
Patients praise
- High patient satisfaction with specific ophthalmologists (e.g., Dr. DeMill and Dr. Yeh)
- Providers described as professional, thorough, patient, and good communicators
- Effective clinical outcomes and successful surgical experiences
- Generally efficient and friendly clinical staff within the eye care department]},ratingsMentioned:[{rating:{citations:,confidence:
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- top_results
Common complaints
- Difficulty scheduling appointments and long hold times for the call center
- Reports of billing errors and difficulties resolving them
- Occasional complaints regarding administrative staff demeanor or communication at the clinic
- Issues with receiving timely follow-up on test results
In patients' words
"Dr. DeMill has been so kind and patient with me, and goes the extra mile to explain everything so I can understand what's happening."
— Intermountain Health Provider Page"I waited in a phone queue for 25 minutes to make an appointment. then gave up. Come on you guys!"
— Birdeye (Salt Lake Clinic)More clinics in Salt Lake City
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