John A. Moran Eye Center | University of Utah Health
Optometry • Salt Lake City, UT
Ratings by platform
- Birdeye: 3.8/5 (306)
- Yelp: 2.5/5 (30)
What patients say
Patients praise
- High-quality medical expertise and skilled physicians
- Caring and attentive clinical staff for some patients
- Long-term positive relationships with specific providers
Common complaints
- Unprofessional or rude conduct by administrative and support staff
- Difficulties with appointment scheduling and coordination
- Long wait times for glasses or follow-up procedures
- Perceived lack of attention to detail or poor communication regarding insurance and billing
In patients' words
"I’ve had several surgeries and medical procedures and Dr Rennert is by far my favorite Dr. He always makes me feel comforted and calm..."
— Birdeye User Review"The issue now is the patient coordinators... Bad emails and fax numbers given and just as rude and unprofessional as..."
— Yelp User Review"They messed up entering my insurance, and I had to call four separate times just to get it corrected... Not impressed with the service or attention to detail."
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