Integrative Medicine at Madsen Health Center | University of Utah ...
Functional Medicine • Salt Lake City, UT
Ratings by platform
- Yahoo Local: 2.5 out of 5 stars (based on an aggregate of 10 reviews) (10)
What patients say
Patients praise
- providers are generally viewed as good, sympathetic listeners, and professional
- medical staff (doctors and medical assistants) are often praised for their care quality
- friendly and helpful reception/front desk experiences reported by some patients
- Integrative Medicine focus is seen as valuable for whole-person care planning
Common complaints
- long wait times for appointments and follow-ups
- difficulties with administrative/scheduling staff (rudeness, unresponsiveness)
- complaints about billing/insurance processing issues
- perceived lack of thorough patient assessments by certain providers
- concerns about provider turnover and lack of personalized, long-term care continuity
In patients' words
"The staff is super friendly and willing to get you in early if there is a possibility. Usually no regular issues with appointments stacking up. Dr.s seem to take the time you need."
— Yahoo Local review, Wyatt L. (2025)"Impossible to get an appointment without waiting forever. You have to hound the office for any follow ups or prescriptions. They never call about test results"
— Yahoo Local review, Stefanie A. (2019)"Madsen is fine if you have a simple, temporary ailment, and you understand your insurance plan. However, they missed my diagnosis which another doctor found easily, you will never have a doctor that knows you as they rotate theirs every year."
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