Integrative Medicine in Salt Lake City, UT - Intermountain Health
Functional Medicine • Salt Lake City, UT
Ratings by platform
- Intermountain Health Salt Lake Clinic (Birdeye / Google): 3.4 out of 5 (198 reviews)
- Intermountain Health (Integrative Medicine provider listing – ProviderMatch): 4.9 out of 5 (202 ratings, 13 reviews (Dr. Veigel))
- WebMD for Dr. Robert Seiler: 5.0 out of 5 (5 ratings with 5 reviews)
- Intermountain Health provider profile (Jeanne M. Falk): 4.9 out of 5 (168 ratings, 14 reviews)
- Intermountain Health provider profile (Julie Lynn Roberts): not shown in snippet (review volume shown) (130 ratings, 22 reviews)
- Yelp (Intermountain Healthcare brand page): 2.8 out of 5 (1236 reviews)
What patients say
Patients praise
- Providers are described as empathetic/listening and spending enough time with patients
- Integrative/lifestyle-oriented care and a holistic approach (balancing conventional and holistic methods)
- Patients report successful symptom management and supportive care for complex situations (e.g., chronic pain, pregnancy, postpartum, post-cancer wellness)
Common complaints
- Front desk/customer-service issues and lack of responsiveness (e.g., rude staff, not returning calls/results)
- Appointment/access friction (long phone queues; referral processing and scheduling delays per customer reviews)
- Billing/insurance authorization problems and resulting disputes (BBB customer complaint)
In patients' words
"“She listened to all my needs without dismissing anything. And offered other means of care and backed it up with studies.”"
— Intermountain Health provider review snippet for Jeanne M. Falk, MD"“Dr. Robert has been the best provider I have ever had… Very calm and comfortable environment.”"
— WebMD review quote for Dr. Robert Seiler"“I waited in a phone queue for 25 minutes to make an appointment. then gave up.”"
— Birdeye/Google review excerpt for Intermountain Health Salt Lake Clinic"“I am filing this complaint regarding over $2,000 in medical bills caused by Intermountain… scheduling errors… [and] services being performed without proper authorization.”"
— Better Business Bureau complaint summary for Intermountain HealthcareMore clinics in Salt Lake City
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