Sleep Health MD: Sleep Medicine Specialists in Santa Cruz ...
Sleep Medicine • Salinas, CA
Ratings by platform
- Yelp (aggregated brand page): 2.7/5 stars (Approximately 120 reviews aggregated across locations)
- Tebra/Provider practice profiles: 4.9/5 stars (1,211 reviews (Tebra))
What patients say
Patients praise
- Some patients report positive, compassionate, and thorough clinical interactions with specific doctors
- Effective treatment outcomes for some patients, leading to improved sleep quality
Common complaints
- Significant complaints regarding poor communication, including difficulty reaching staff by phone or getting return calls
- Reports of unorganized scheduling and appointment cancellations with short notice
- Concerns regarding follow-up care and long delays in receiving medical equipment or supplies
- Billing disputes and questionable administrative practices
In patients' words
"Dr Morse was compassionate, thorough, and took the time to understand the complete picture before recommending treatment options. I have enjoyed every interaction and my sleep has improved dramatically!"
— Tebra review by David B."Very inpatient operators. They always rush to hang up your phone before your questions answered or transfer you to a line that never get picked up, causing inefficient communications and waste of time..."
— LocalityBiz review of Sunnyvale location"There offices are closed now. Client follow-up care is nonexistent. Once they received my payment they disappeared. Truly a terrible experience with this group."
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